When your ac goes out at 6 pm on a holiday weekend, who should you call? Small Solutions. The tech was here within the hour had it fixed in another hour. Cool air flowing again! Fast friendly service the tech was a life saver! Highly recommend for your air conditioning needs. Very pleased with their service.
I called Small solutions with an emergency situation. The air conditioning system in the attic had a problem with water leaking heavily from the ceiling. Dylan came out and promptly found the problem and addressed it right away. Even though it was after hours around 9 pm he was diligent in making sure everything was fine before he left. We were relieved and really appreciate the courteous service.
We’ve used Small Solutions twice now! They’re wonderful! They are fair and honest. We had another company come look at our AC and they said we had to replace the whole thing (~$5,000). Tyler Roberts from Small Solutions came out for a second opinion and all that we needed was a new fan!!!! Maybe around a year later, our AC wasn’t working well again so he came out again (at 8:30pm on a FRIDAY NIGHT) and fixed our AC within an hour. He was friendly, professional, and prompt! We couldn’t be happier and wouldn’t use any other HVAC company! 🙂
By far the best customer service we’ve experienced in a long time. Highly recommend them. Needed emergency service on New Year’s day since the HVAC went down. Placed the call at 12:00pm and Dylan was at my door within 30 minutes. Very professional and patient explaining the issue we had and got it working within an hour. Outstanding service.
Fantastic service! This is a perfect example of why a locally owned business is best. The owner answered my call personally, on a Sunday, when it was cold and came as promised. No hidden fees. Honest and affordable. Highly recommend!
Called for a quote, Dylan came out and discussed what I needed to have done. Very friendly and personable. The guys that did the work were out a couple days later. Everything looks good. Would highly recommend.
What can I say? I had a problem with my thermostat on a Sunday as the weather was getting cooler and needed to get the heat on. I called and Dylan said he would come by after his child’s birthday on the way to another appointment. Not only did he squeeze me in last minute, he refused to take payment as it was a quick fix. Needless to say, I give him 5 stars for his professional knowledge, kindness for squeezing me in and generosity for not charging me – qualities seldom seen in these modern times.
I own a rental property and used Small Solutions to repair AC unit after hours. A new family was moving in and AC went out on one of the hottest days. Small Solutions was fast and had all the parts in order to get AC running again quickly. They are always available, friendly and do great work. I just called on my own home to have AC repaired and new thermostat replaced. Highly recommend the company for knowledgeable and honest technicians at good cost.
We called Small Solultions to have our duct system cleaned. Cordell and Adrian arrived right on time. They were amazing. They were efficient and hard working. We are so grateful for the work they did. They are truly an asset to the company. Besides doing excellent work, they both were very personable and enjoyable to have in our home. Thank you to Small Solutions and these fine young men for the wonderful job they did. We are extremely pleased and would highly recommend your company.
Wow. AC went out at 7:30 PM on a (very) HOT SUNDAY night. Called these folks and the service guy was there in 30 minutes as promised. Spent an hour figuring out what was wrong (including two trips up to the 130 degree attic!). Figured out it was the exterior circuit breaker and replaced a 12 year old capacitor and he had both parts in his truck. VERY reasonable service charge. AC back working fine 90 minutes after we called. HIGHLY recommended!!
A/C shut down on one of the hottest days so I called Small Solutions and got a top notch response! It was after hours when I called, the service on the phone was excellent, listened to my issue, told me the technician would call within 5 minutes, which he did and then he was at my house in 15-20 minutes! He understood exactly what was needed, his professionalism and knowledge was refreshing and spot on! Had the parts to fix our unit in his truck and gave great tips on things we could do to improve functionality and performance for our A/C. Then we learned he was the owner of the Company who was “on call”! Excellent experience, we definitely know who to call in the future and will have all our HVAC servicing done by Small Solutions. Highly recommend Dylan and his team!
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